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Frequently Asked Questions
We have listed our most frequently asked questions (FAQs) for your review. If you have a question that you can not find the answer to online, you can send us an email by using our contact form.
Where is your company located?
We are an all online operation with no retail stores. We have are located on the sunny space coast of, central FL.
From where do you source your teas?
Our teas are from small gardens, tea estates, and organic tea farms around the world.
How long have you been in business?
We officially opened in Summer of 2008.
Where did the name Narien come from?
Narien is the creole translation of “Nothing”. Creole is the language mostly used in Mauritius and surrounding islands. When picking a business name, Billy Shall searched for an original sounding name that had no meaning. Coincidentally "Narien" means “Nothing".
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If for any reason you are not satisfied with your order, you may return your shipment within 365 days of arrival, for a full refund or exchange, we pay shipping both ways.